We are committed to keeping your private data safe. In line with the new GDPR Compliance rules coming into force on the 25th May 2018 in the EU, including the UK. And updated rules on June 19th 2026, giving you a clear pathway to SARs request, please see below.
How we use your information
When you create an account with us, you are given the option to receive our newsletter or not. If you decide to opt in, you will receive our newsletters. You can, of course, opt OUT at any time. We will remove you from our mailing list, which is provided by Converkit, who are compliant with GDPR.
Third-party apps
We use third-party apps to create our shipping labels and collect reviews.
Shopping with us
All orders are completed online; we do not hold any of your financial data. Our website is built with Shopify. We use Shopify's own billing system to enable you to pay you are protected by Shopify.
Your email
We hate SPAM. So we do not share, sell, or use your information in any way that will cause you to receive yet more unwanted emails. We will only contact you to confirm your order. Update your shipping information, in case there are any problems with your order.
Contacting us
You may contact us at any time to request information about the data we hold on you; by email, karen@ashanddove.com or by mail, Ash and Dove, 53 Houghton Road, Dunstable, Bedfordshire, LU5 5AB. We make every effort to reply within 48 hours. Your contact for this request is Karen McCluskey.